Welcome to the James Coney Island website. Because your privacy is very important to us, we want you to understand our practices with regard to collecting and using your information both online and offline and the steps we take to safeguard it. This statement applies to Personally Identifiable Information collected from our customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets us know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. We may also collect certain financial information, like your credit card number (or a check or money order if using such payment method while ordering via mail); whenever we do so, we will attempt to provide a link to this Policy so that you can confirm how this information will be used. With this information, we can fill your service and product orders and better provide you with personalized services. “Non-Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. We may gather certain information about you such as age, date of birth, gender, as well as consumer purchasing information based upon where you shop on any one of our website. This information may be compiled and analyzed on both a personal and an aggregated basis. This information may include the website’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

We welcome any and all questions and feedback.

For privacy-related issues, please contact us at:
James Coney Island Support Center:
1750 Stebbins Drive
Houston, Texas 77043
713-932-1500

Information We Collect
We may collect personally Identifiable Information when you: subscribe to our Email Club, Inquire about our services, Request product information, Correspond with us, or Otherwise volunteer information.

Disclosure Exceptions
Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:

• To comply with legal process such as a search warrant, subpoena or court order;
• To protect the company’s rights and property;
• To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
• To protect against misuse or unauthorized use of our website; or
• During emergencies, such as when we believe someone’s physical safety is at risk.

Security
It is our intent to protect against the loss, misuse, or alteration of information that we have collected from you. We employ reasonable security measures to protect the security of the information you submit to us. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. When you make a purchase, request product information or create an account on our website, your transactional information is transmitted in a safe, encrypted format. We maintain the data you provide in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing Association’s Privacy Promise.

Policy Changes
If we make changes to any terms or conditions of the Policy, the changes will be posted on this portion of the website so that you will always know what information we gather, how we might use that information, to whom we may disclose it and what choices you have. Any change, modification, addition or removal of portions of this Policy will be announced on our website at least ten (10) days before it is implemented. Please be sure to check this page before proceeding to use our website.

Questions or Comments?
For questions, comments or assistance, we invite you to contact us at our address at the beginning of this Policy.